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CAREER

Première Hotel is Klang’s newest business hotel with 250 rooms and suites, including three floors of Executive Club floors.  The hotel is located in the vibrant and modern township of Bandar Bukit Tinggi and conveniently next to the royal city’s main shopping and interest places.

The hotel is easy 30 minutes drive from the KLIA, 30 minutes from Petaling Jaya, 45 minutes from KLCC and a short walking distance to shopping malls.

We invite passionate and highly motivated individuals to join our high caliber team.  Come and join us for an opportunity for career growth.


Executive Chef
Responsibilities & Requirements

  • Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Food & Beverage Services Management or equivalent.
  • Required language(s): Bahasa Malaysia, Chinese, English
  • At least 10 year(s) of working experience in the related field is required for this position.
  • Preferably Managers specializing in Food/Beverage/Restaurant Service or equivalent.
  • Full-Time position(s) available.
  • Responsible for the overall product development planning, organizing, coordinating and control of the Production Department by providing high standards of product in accordance with hotel objective and policies.
  • Experienced in handling banquet, restaurant and outside catering.
  • Excellent culinary skills in local and international cuisines.
  • Knowing of Chinese cuisines will be an added advantage.
  • Analyze menu profitability and implement new menus based on current food trends and regional tastes. Create new menus for special themes in accordance with guests' expectations.
  • Ensure a high level of food quality, value, consistency and satisfaction to the guests.
  • Good knowledge in food cost and labour cost.
  • Creative and innovative in both food preparation and presentation.
  • Demonstrates of applicable safety, cleanliness and hygiene standards (HACCP).
  • Liaise with Food & Beverage Manager and/or Sales Department regarding any specific requirements.
  • Develop signature dish and monthly buffet calendar.
  • Ensures proper care of all cooking equipment, including daily cleaning and writing work orders as needed.
  • Possess good interpersonal and communication skills to deal with all levels of people professionally.

Restaurant Manager / Assistant Manager (Chinese Restaurant)
Responsibilities & Requirements

  • Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Food & Beverage Services Management or equivalent.
  • Required language(s): Bahasa Malaysia, Chinese, English
  • At least 3 year(s) of working experience in the related field is required for this position.
  • Preferably Managers specializing in Food/Beverage/Restaurant Service or equivalent.
  • Full-Time position(s) available.

1. Operational

  • Have thorough knowledge of menu and presentation standards and sound knowledge of cooking/preparation techniques.
  • Perform tasks in a manner that serves as a role model in the workplace.
  • Prepare for shift by completing handover with previous shift.
  • Coordinate coverage of sections to ensure smooth service.
  • Monitor stocks and manning through service and deploy resources as needed.
  • Brief and debrief shifts to communicate operational and service issues.
  • Provide food and beverage service according to Standard Operating Procedures.
  • Complete administrative requirements (eg: Micros reports).

 2. Guest Relations

  • Needs of guests are understood and prioritized, and a high guest awareness is maintained.
  • Ensure readiness for service, outlets fully equipped and stocked and up to date with relevant guest information.
  • Actively seek feedback and liaise with guests.
  • Handle and follow up all incidents immediately, and report accurately.

3. Employee Handling

  • Conduct work as a team with other staff to exceed guest expectations.
  • Work with initiative to seek and offer assistance as required from team members or supervisors.
  • Act as coach to other employees passing on skills, knowledge and techniques for performing tasks and work behaviors.
  • Maintain positive relations with other staff and departments.
  • Participate in training and other activities to facilitate high team performance.
  • Manage distribution of work to ensure all individuals are equally relied on to perform required tasks, and to encourage individual development.


Marketing & Customer Relations Manager/ Assistant Manager
Responsibilities

  • To spearhead the A & P , PR & Events and Graphic Design Departments in the planning, implementation and monitoring of all advertising and promotions activities.
  • Develop Hotel collaterals and ensure the promotional messages and hotel brand is effectively communicated to the target audience.
  • Identify, spearhead and manages all PR activities including writing of press releases, key messages, speeches and presentations.
  • Prepare media releases to be sent to major dailies and publications to ensure appropriate publicity is acquired for the hotel.
  • Track and regularly assess return of invesment and effectiveness of media campaigns.
  • Key messaging - ensures consistency in line with corporate guidelines.
  • Cultivate and sustain good media reltions, regular media visits.
  • Implement plans to improve Hotels image.
  • Ensures that all communications to internal team members are accurate and in line with the organization's corporate image


Requirements

  • Degree or Diploma in Communication, Public Relations or Marketing.
  • 3-5 years working experience as Marketing & Customer Relations Manager preferably in hotel industry.
  • Good interpersonal, communication and organisation skills. Good relations with the press.
  • Good writing skills.
  • Fluent in English Language, Bahasa Malaysia and Mandarin

Sales Manager
Responsibilities & Requirements

  • Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Hospitality/Tourism/Hotel Management or business studies.
  • Required language(s): English, Bahasa Malaysia
  • At least 2 year(s) of working experience in the related field is required for this position.
  • Applicants must be willing to work in KLANG.
  • Preferably Managers specializing in Hotel Management/Tourism Services or equivalent.
  • Full-Time position(s) available.
  • To achieve and exceed the target set on the specified segment by the hotel.
  • To ensure that correct standards and methods of service are maintained as required.
  • To respond to any changes in the department function as dictated by the hotel and industry.
  • To assist in the executing of marketing plans, implementing unique sales and marketing strategies.
  • To maintain personal contacts with selected key customers and to back up the activities of any member of the sales team when required.
  • To maintain secrecy of the Sales & Marketing Department and of the hotel.
  • To perform other duties as and when assigned by the hotel.
  • Primary responsibility is to identify and target government business for Premiere Hotel in line with the Key Account System for the corporate segment.
  • Maximizing Governmental Room Nights and increasing Revenue per available room.
  • To achieve the room budget assigned.
  • Effectively maintaining a portfolio of Key Accounts and Ministries Department
  • Adapt a focused and planned approach to the Government Market Segment.
  • Work closely with other Market Segments together with Banquet Sales to secure leads and follow-up to secure business.
  • Develop suitable call patterns following the Key Account. Guidelines to ensure regular coverage for all major ministries accounts.
  • Action in all Sales Leads.
  • Total product knowledge of Hotel.
  • Participate in Country sales trips if required.
  • Familiarization of interstate for governments accounts.
  • Maintain clear and detailed files on all clients including information on results of each sales calls.
  • Produce weekly Sales reports and maintain a monthly Calendar listing proposed calls as required within the Key Account System.
  • Other activities as directed by Director of Sales & Marketing or the management.
  • Ensure that all activities as outlines in the Sales & Marketing Business Plan, are action and adhered to accordingly.
  • To administer the day running of the Sales & Marketing Department.
  • To undertake any other assignment as assigned from time to time by the Hotel Manager.

Sales Coordinator 
Responsibilities & Requirements

  • To ensure the smooth daily operation of the Sales & Marketing Department.
  • Administrative task for the department. 
  • To oversee and execute filing of the Sales & Marketing Department.
  • Equivalent qualification in work-related training and experience.
  • Computer knowledge particularly in Reservation system and all applications of the MS Office package
  • Able to take and prepared meeting minutes in efficient and accurate manner.
  • Willing to anticipate additional task required occasionally outside normal working hours.
  • To perform duties required by the Management when necessary.
  • To response to any correspondence in the absence of the Sales personnel.
  • To handle phone enquiries and follow through on behalf of the Sales Department.
  • To maintain close working relationship with other department.
  • Hotel inspection when required
  • To undertake any other assignment as assigned from time to time by the General Manager / Hotel Manager.

Chinese Restaurant Supervisor / Captain
Responsibilities & Requirements

  • To supervise and oversee the overall administration of the Banquet Department.
  • Ensures smooth and efficient operation of the Banquet Department.
  • Makes suggestions on the improvements of the operations.
  • Counseling staffs who encounter problems or difficulties.
  • Schedules and maintains Banquet Department staff annual leave, off days and Public Holidays.
  • Assigns duties / responsibilities to waitresses / waiters.
  • Keeps informed of daily specials, availability, seasonal items, price charges.
  • Supervises inventory-taking.
  • Checks food and beverage before serving to guests.
  • Schedules staff for breaks.
  • Forecasts manpower requirement, overtime requirements.
  • Takes guests' orders and assists in the service.
  • Be completely familiar with menu items.
  • Makes recommendations to guests.
  • Checks guests satisfaction, handles guest complaints / suggestions.
  • Reports all guest comments to Supervisor.
  • Candidate must possess at least a Primary/Secondary School/SPM/"O" Level, any field.
  • Required language(s): Bahasa Malaysia, Chinese, English
  • At least 2 year(s) of working experience in the related field is required for this position.

 Interested candidates may email their CV/Resume with the position as the subject to hr@premiere-hotels.wct.my